TERMS AND CONDITIONS

1. Definitions

In these terms and conditions, the following definitions apply:

  • Website: sucresale.nl and all associated subdomains.

  • Service Provider: Sucré Salé, operator of the website.

  • User: any visitor of the website.

  • Agreement: any arrangement between the Service Provider and the User, such as an order or registration.

2. Applicability

2.1. These terms and conditions apply to all use of the website and to all services, offers and agreements made through sucresale.nl.
2.2. Deviations are only valid if agreed upon in writing.

3. Use of the Website

3.1. Use of the website is at the User’s own risk.
3.2. The User may not use the website for unlawful purposes or in a manner that may cause damage to the Service Provider or third parties.
3.3. Content from the website may not be copied, distributed or otherwise used without explicit permission from the Service Provider.

4. Offers and Prices

4.1. All prices and information on the website are subject to obvious errors.
4.2. The Service Provider reserves the right to modify prices or information without prior notice.
4.3. Prices applicable at the moment of ordering are binding.

5. Orders and Agreements

5.1. An agreement is formed when the User places an order and the Service Provider confirms it.
5.2. The Service Provider reserves the right to refuse orders.
5.3. The User is responsible for providing correct information during the ordering process.

6. Payment

6.1. Payments must be made using the payment methods offered on the website.
6.2. If payment is not completed, the order will not be processed.

7. Delivery

7.1. The Service Provider aims to deliver products/services within the indicated timeframes but offers no guarantees.
7.2. Delayed delivery does not entitle the User to compensation.
7.3. The risk of loss or damage transfers to the User upon receipt.

8. Right of Withdrawal (if applicable)

8.1. Where legally permitted, consumers have a 14-day cooling-off period to withdraw from the agreement.
8.2. Products that are perishable, custom-made, or hygienically sealed (and where the seal is broken) are excluded from withdrawal.

9. Liability

9.1. The Service Provider is not liable for indirect damages, consequential damages or loss of profit.
9.2. The Service Provider is not responsible for technical malfunctions or unavailability of the website.
9.3. Total liability is limited to the amount of the relevant order.

10. Force Majeure

10.1. The Service Provider is not liable for shortcomings caused by force majeure, including but not limited to natural disasters, outages, strikes or events beyond its control.

11. Intellectual Property

11.1. All texts, images, designs, logos and other content on the website are the property of the Service Provider or its licensors.
11.2. Use of this content without prior permission is prohibited.

12. Privacy & Data Processing

12.1. The Service Provider processes personal data in accordance with applicable privacy laws.
12.2. More information is provided in the Privacy Policy available on the website.

13. Complaints

13.1. Complaints may be submitted via the contact form or by email.
13.2. The Service Provider aims to respond within 14 days.

14. Applicable Law

14.1. These terms and conditions are governed exclusively by Dutch law.
14.2. Disputes will be submitted to the competent court in the district where the Service Provider is located.

15. Contact Details

Sucré Salé
Website: sucresale.nl
Email: info@sucresale.nl
Address: Reinkenstraat 18
Chamber of Commerce (KvK): 84378751
VAT number: NL863189283B01